Access for all
This website is run by Hertford Heath Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is this website?
We know some parts of this website may not be fully accessible:
- you cannot modify the line height or spacing of text
- some icons used as Social Media identifiers or menu identifiers may not be recognised by screen reader software.
- some older PDF documents are not fully accessible to screen reader software.
- some diary entries may be difficult to navigate using just a keyboard.
Hertford Heath Parish Council want everyone to be able to access all the information on this site but we realise that some people may have difficulties viewing everything.
Thankfully, today’s technology offers solutions to help and browsers have many built in tools:
If you find that the text is too small for you to read, you can change it to a size you’re more comfortable with:
In Microsoft Edge, select Settings and more and then choose Zoom in , Zoom out, or Full screen . Or, use the following keyboard shortcuts.
In Macintosh Internet Explorer and Netscape 6 and 7, use the View > Text Zoom menu.
In Opera, use the Zoom selector.
In Firefox and other Mozilla browsers, use the View > Zoom option.
In Safari, use the View > Make Text Bigger option.
If you use a wheel-mouse, you may be able to change the text size by holding down the Control or Command key and turning the wheel. In some browsers, you can change the text size using Control or Command
Below you will find links to various browsers to help you tailor your current browser to your needs, access alternative browsers or download add-ons:
Information provided by Microsoft on how to change browser settings.
Information provided on how to change browser settings in Mozilla browsers.
Information on how to change browser settings in Netscape.
Information provided by Opera on how to change browser settings.
We aim to make our video and audio content accessible to everyone by providing transcripts or captions wherever possible. Some video content is provided by third parties. In these cases we will only provide transcripts or captioning if they are provided by the third party.
Some documents are stored as Portable Document Format (PDF). To view and print PDF files, you must have Adobe Acrobat Reader (or an equivalent PDF viewer) installed. Download PDF reader.
If you are unable to read or understand any pages or documents on this website please contact firstname.lastname@example.org
JAWS screen reader
Download a free trial copy of the screen reader Jaws.
MAGic screen magnification
Information on screen magnification software.
Screen reader with Braille support.
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email email@example.com
- Write to the Parish Council at PO Box 399, Hertford SG13 9LA
We’ll consider your request and get back to you within ten working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Parish Clerk – firstname.lastname@example.org
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Hertford Heath Parish Councillors are unpaid volunteers and their homes are not offices of the Parish Council. Enquiries and all other communications should be made by letter, email or in person at Parish Council meetings.
Technical information about this website’s accessibility
Hertford Heath Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Disproportionate burden - PDFs and other documents
Some older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2. However, these documents relate to past events.
We are not required by accessibility regulations to re-publish these documents if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
How we tested this website
This website was last tested on 4th January 2021 by representatives of the Parish Council.
We used this approach to decide on a sample of pages to test. Pages were tested based on potential need for accessibility tools to be used on them:
This statement was prepared on 25th October 2019. It was last updated on 4th January 2021.